Privacy Policy

1. Introduction

Plumbing Services in Westminster, CA ("we," "our," or "us") operates the website https://plumbingwestminsterca.com. We are committed to protecting the privacy of homeowners and business clients who contact us for plumbing diagnostics, repairs, and installations across Westminster and west-central Orange County.

This Privacy Policy explains what information we collect when you visit our website or contact our dispatch office via phone at (207) 419-2600, how we use that information, and your privacy rights under California law.

2. Information We Collect

We prioritize telephone communication. When you interact with our company, we may collect:

• Contact Information: Your name, service address in Westminster or neighboring cities, telephone number, and email address when you call our dispatch desk.
• Plumbing Service Details: Descriptions of your plumbing issue, fixture types, age of structure, and service history necessary to evaluate and complete repairs.
• Technical Website Data: Standard server log details, including IP address, browser type, referring pages, and basic visitor interaction analytics to ensure site security and proper operation.

3. How We Use Your Information

We use the collected information solely for legitimate business operations:

• Scheduling plumbing service visits and dispatching service trucks from our Willow Lane shop.
• Providing transparent, itemized written estimates and invoices for completed work.
• Communicating technician arrival windows via telephone or text updates.
• Maintaining necessary municipal permit and inspection records required by California Title 24.

We never sell, rent, or trade your personal information to third-party marketing companies.

4. California Consumer Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act and California Privacy Rights Act provide specific rights regarding your personal information:

• Right to Know: You may request disclosure of the specific categories and pieces of personal information we have collected about you.
• Right to Delete: You may request the deletion of your personal information, subject to statutory record retention requirements for building permits and tax accounting.
• Right to Non-Discrimination: We do not discriminate against any customer who exercises their statutory privacy rights.

To exercise these rights, please contact our privacy compliance team by phone at (207) 419-2600 or by email at support@plumbingwestminsterca.com.

5. Cookies and Web Analytics

Our website uses minimal, privacy-conscious analytics to understand aggregate traffic performance. We do not engage in cross-site tracking or third-party advertising retargeting networks.

6. Contact Our Office

If you have questions regarding this Privacy Policy, please contact our dispatch office: